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Order Status

Find out where is your order and when will it be delivered to your address.
Track your Order

FAQ's

Answers to commonly asked Questions to resolve your queries without waiting.
Frequenty Asked Questions

Bulk Orders

Take a look at our wholesale/ bulk orders guide to craft best business gift together.
Bulk Gifts

How can we Help?

Email us with your questions and we’ll aim to reply with an answer in next 24 hours. 

Opening hours

Monday to Saturday
10am – 6pm

Sales: from 10am till 6pm
Support: from 10am till 5pm
Last entry – 4:30pm

Meet us

40, Gandhi Market,
Minto Road,
New Delhi 110002
India

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Call Us Now

+91 7838951900

6 Comments

  1. I placed an order and made payment, but my order is still showing status as pending payment. I called you several times, but your phone is switched off. Plz reply whether i will get my order or will get refund?
    • Hi Shipra, Due to the lockdown in Delhi and India, we are closed for operations and should be back to working mode post 3rd May and will process your order immediately after the lockdown is over.Thanks and Stay safe! Team Giftsmate
      • Thanks for your reply, but i made this order to gift someone on 29th april, if possible plz deliver it before 29th, otherwise please cancel the order and process for my refund.
  2. As their is no response from your side, kindly cancel my order and process for my refund as earliest.Thanks! Had a great exprience with giftsmate.

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